Why trust us
Your gift is in Nepali hands, all the way to the door.
Sending money and gifts home shouldn’t feel like a gamble. Watch exactly what happens after you press pay.
How it works
Five steps. You see every one.
Usually 1 day, door to door
- 2 minutes
Step 1: You order from the US
Pick the gift, write your note, pay by card.
- Within 1 hour
Step 2: A local shop confirms
Our partner shop confirms stock and freshness, and writes your card by hand.
- Before dispatch
Step 3: We check it first
Our team buys it at the shop and looks it over before it leaves. Not right? We fix it.
- 1 day or 1 week
Step 4: Our rider delivers
We let them know the day before, or keep it a surprise. You choose.
- When it’s handed over
Step 5: You see it arrive
Your order’s page shows it delivered, with the time. Not delivered? Full refund.
Our promises
In writing, so you can hold us to it
Delivered, or 100% refunded
If we can’t deliver, every cent goes back to your card. Always free, no forms.
Real Nepali prices
You see the shop’s own price in rupees beside the dollars, plus one delivery fee. The only extra is about 2% on the exchange rate, to send the money home.
Every step, on your order’s page
Bought, out for delivery, delivered: each step shows on your order’s page with the time it happened.
Payments by Stripe
Visa, Mastercard, Amex or Discover. We never see or store your card number.
Real people, one email away
Write to our Kathmandu team, in Nepali or English, before and after you order.
Shops we’ve visited
Every partner bakery, florist and store is checked in person before they join.
Who we are
Built by Nepalis who’ve missed Dashain at home too.
- hello@sagungifts.com · 8 AM – 10 PM US Eastern
Questions people ask us
Something we haven’t answered? A real person in Kathmandu is one email away.
Email us your questionHow is it so cheap?
You pay what the shop charges in Nepal, plus one delivery fee you see before paying. We turn rupees into dollars at the market rate plus about 2%, which covers sending the money to Nepal. Nothing else is added to the gift.
What if my gift isn’t delivered?
You get 100% of your money back to your card. Just email us your order number.
Can I pay with Venmo?
Not yet. Checkout runs on Stripe and takes cards: Visa, Mastercard, Amex and Discover. Venmo isn’t offered through Stripe, so we can’t take it.
Will they know it’s from me?
Yes. Your note is hand-written on a card. You choose whether we keep it a surprise or tell them it’s coming.
Where do you deliver?
Kathmandu, Pokhara and Chitwan today. Biratnagar, Butwal and Dharan are next.
How fast is delivery?
Next day, within a week, or same day if you order before 12 noon Nepal time. You pick the speed at checkout and see the price before paying.